New Delhi, Dec 29, 2025 –
A customer has posted on X that HDFC Bank has been deducting EMIs for a home loan insurance policy cancelled 10 months ago. The customer stated that policy documents required for a refund were never received and repeated follow-ups with branches and departments have not resolved the issue (Ref No. 2593089).
Dear @HDFC_Bank - this is unacceptable.
Our home loan insurance was cancelled 10 months ago, yet you are STILL deducting the EMI. We also never received the policy documents which you want for refunding the amount.
Your staff has done nothing except push us from one…
The posts have drawn reactions from other X users:
@kadaipaneeeer called it a “pathetic bank.”
@HaramiParindey said he would never switch his salary account to HDFC.
@desisigma suggested filing a formal complaint with IRDAI.
The customer added that due to his wife being pregnant, she could only visit the branch after seven months, complicating the resolution process.
@MenLawJustice highlighted that the insurance had been opted out during the application process.
The thread has attracted widespread attention, reflecting ongoing frustration over delays in HDFC Bank’s resolution process.
